air transportAll the goods carried by the shipper are handed over to the carrier by the shipper, and the carrier is responsible for the goods transported until the carrier delivers the goods to the consignee. This period of time is called the period of responsibility of the carrier. , The goods are damaged or lost due to improper transportation, storage, and delivery process, which is called poor cargo damage.

As an air freight forwarder, such as Sinotrans, it also has its own waybill (also known as air waybill in air freight). The back of the airport air waybill and the air waybill both have responsibilities and compensation clauses. According to the terms, the lost goods can be dealt with. claim.

1. During air cargo transportation, if there is any damage to the goods, the responsible party should be traced first, whether it is the responsibility of the agency or the responsibility of the carrier. No matter which party is responsible, compensation is generally made in accordance with the terms, that is, in accordance with the air waybill and the terms on the back of the sub-waybill. Compensation is generally based on the billable weight of the goods. The maximum compensation for the consignment of Shenzhen Airport is US per kilogram, and the owner of the rest will make compensation to the insurance company.

2. As the cargo owner's agent, Sinotrans should try its best to protect the interests of the cargo owner. When handing over the cargo with civil aviation, if it finds that the outer packaging of the cargo is damaged or the number of pieces is short, it should obtain the commercial record of civil aviation cargo at the same time as receiving the cargo. File a claim with the airline on this basis.

Shipping regulations:

1. When consigning the goods, the valid identity documents of the consignor should be checked, and the consignment letter should be written as required to clarify whether it is insured and whether to fill in the declared value, which should be signed or stamped by both the consignor and the consignee.

2. The shipper is responsible for the authenticity and accuracy of the consignment document.

3. The consignment of goods whose transportation is restricted by the government and needs to go through relevant formalities with public security, quarantine and other government departments should be accompanied by a valid certificate.

4. Goods with different transportation conditions or opposite properties should go through consignment procedures separately.